• Countries: Puffpaw currently ships vapes and pods to these countries.

• Timeline: Orders will be shipped out within 1-2 weeks after order confirmation. Shipping time varies for different countries.

No, you don’t need to pay anything beyond the price of the Puff Pass. All shipping fees, customs clearance fees, and taxes are included.

No, Puffpaw pods are part of a fully closed system (disposable) to ensure fairness within the game.

We recommend ordering additional pods after receiving your Puff Pass. For an average smoker, the 3 free pods included will last 1-2 weeks.

Yes, all Puffpaw products have a 3-month warranty starting from the first day of launching the application. Puffpaw covers damage caused during shipping or faulty devices upon arrival. However, damages from accidental user mishandling are not covered.

After receiving the package, please follow the Quick Intro guidelines and carefully check the product. Minor leakage of the cooling agent from the heating core before inserting it at the bottom of the pod is normal. If you notice any major leakage, please contact us within 7 days of inserting the heating core. We will provide full credit for future pod orders after verifying the issue.

Please remove the pod from the device when not in use, especially before boarding an airplane.

There are 4 main ingredients found in most e-liquids, all of which are food-grade. They each play a key role in delivering the best vaping experience.

The 2 main ingredients in most vape juice are propylene glycol (PG) and vegetable glycerine (VG). PG is a great carrier for nicotine and flavorings, while VG provides a smoother, rounder vapor feel and increases vapor density.

Our formula is enhanced with tea extract, adding a natural touch for a refined and refreshing vaping experience.

Far less harmful compared to the 4000+ chemicals released in traditional cigarette smoking.